Contact Us and Practice Information

Poplar Grove Practice

 Meadow Way 
     HP20 1XB

 01296 468580
     general enquiries
     (allow 2 working days for a response)
     registrations and online access support
     (allow 5 working days for acknowledgement)
     feedback, compliments & complaints 
     (allow 5 working days for acknowledgement)

Please note we do not accept email requests for appointments or prescriptions.

Practice Opening Hours
The practice is open Monday to Friday excluding bank holidays. Our opening hours are:

Monday 0730 - 1830
Tuesday  0730 - 1830
Wednesday 0730 - 1830
Thursday  0730 - 1830
Friday  0730 - 1830
Saturday  CLOSED
Sunday  CLOSED


2024 UK Public Holiday CLOSURES
Upcoming bank holidays in England and Wales 

Fri 29th March Good Friday
Mon 1st April Easter Monday
Mon 6th May Early May Bank Holiday 
Mon 27th May Spinrg Bank Holiday 
Mon 26th August Summer Bank Holiday
Wed 25th December Christmas Day 
Thur 26th December Boxing Day 


Telephone Opening Hours 
We have a number of options available on our switchboard;

Option 1
0800 - 1215
1400 - 1830
Prescription Team
Option 2
1000 - 1215
Option 3
1100 - 1215
1400 - 1600
Test Results
Option 4
1400 - 1630
Flu/COVID Booking
Option 6 (seasonal)
1400 - 1630



Protected Learning Time (PLT) 
The practice closes one afternoon a month (with the exception of August and December) for training days (PLT). During this time the practice staff undertake refresher training courses including fire training and basic life support whereby their certificates must be updated yearly. Some PLT days are often off site where staff are permitted to attend seminars at local Bucks GPLG, Fedbucks and BBO LMC organised events. 

The scheduled PT dated for 2024/25 are;

January Wed 17th Jan
February Wed 7th Feb
March Wed 13th Mar
April Wed 17th Apr
May Tue 14th May
June Wed 5th Jun
July Wed 10th Jul
August NONE
September Thur 19th Sep
October  Thur 17th Oct
November Wed 13th Nov
December NONE
January 24' Tue 14th Jan
February 24' Thur 13th Feb
March 24' Wed 12th Mar

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