Contact Us and Practice Information
Poplar Grove Practice
Meadow Way
Aylesbury
HP20 1XB 01296 468580
Out of Hours Medical Help.
For urgent medical help outside of our opening hours of Monday – Friday 7:30am – 6:30pm please telephone 111 or 999 if it is a medical emergency.
poplar.grove@nhs.net
general enquiries
(allow 5 working days for a response) admin.poplargrove@nhs.net
STRICTLY for registrations and online access requests (for technical support please visit the App support portal)
(allow 5 working days for acknowledgement) feedback.poplargrove@nhs.net
feedback, compliments & complaints
(allow 5 working days for acknowledgement)
Please note we do not accept email requests for appointments or prescriptions.
Practice Opening Hours
The practice is open Monday to Friday excluding bank holidays. Our opening hours are:
Monday | 07:30am to 6:30pm |
Tuesday | 07:30am to 6:30pm |
Wednesday | 07:30am to 6:30pm |
Thursday | 07:30am to 6:30pm |
Friday | 07:30am to 6:30pm |
Saturday | CLOSED |
Sunday | CLOSED |
2025/26 UK Public Holiday CLOSURES
Upcoming bank holidays in England and Wales
Fri 18th April | Good Friday |
Mon 21st April | Easter Monday |
Mon 5th May | Early May Bank Holiday |
Mon 26th May | Spring Bank Holiday |
Mon 25th August | Summer Bank Holiday |
Thur 25th December | Christmas Day |
Fri 26th December | Boxing Day |
Thur 1st Jan 26' | New Year's Day |
Telephone Opening Hours
We have a number of options available on our switchboard;
Appointments Option 1 |
8:00am to 12:15pm 2:00pm to 6:30pm |
Prescription Team Option 2 |
10:00am to 12:15pm |
Secretaries Option 3 |
11:00am to 12:15pm 2:00pm to 4:00pm |
Test Results Option 4 |
2:00pm to 4:00pm |
Winter Vaccine Appointments ONLY Option 5 (seasonal) |
2:00pm to 5:30pm |
Protected Learning Time (PLT)
The practice closes one afternoon a month (with the exception of August and December) for training days (PLT). During this time the practice staff undertake refresher training courses including fire training and basic life support whereby their certificates must be updated yearly. Some PLT days are often off site where staff are permitted to attend seminars at local Bucks GPLG, Fedbucks and BBO LMC organised events.
The scheduled PT dated for 2025/26 are;
January | Tue 14th Jan |
February | Thur 13th Feb |
March | Wed 12th Mar |
April | Thur 24th Apr |
May | Thur 15th May |
June | Wed 11th Jun |
July | Tue 15th Jul |
August | NONE |
September | Thur 18th Sep |
October | Wed 15th Oct |
November | Tue 18th Nov |
December | NONE |
January 26' | Thur 15th Jan |
February 26' | Wed 11th Feb |
March 26' | Tue 17th Mar |