Contact Us and Practice Information

Poplar Grove Practice

 Meadow Way 
     Aylesbury 
     HP20 1XB

 01296 468580 

Out of Hours Medical Help.

For urgent medical help outside of our opening hours of Monday – Friday 7:30am – 6:30pm please telephone 111 or 999 if it is a medical emergency.


 poplar.grove@nhs.net
     general enquiries
     (allow 5 working days for a response)

 admin.poplargrove@nhs.net
     STRICTLY for registrations and online access requests (for technical support please visit the App support portal)
     (allow 5 working days for acknowledgement)

 feedback.poplargrove@nhs.net
     feedback, compliments & complaints 
     (allow 5 working days for acknowledgement)

Please note we do not accept email requests for appointments or prescriptions.

Practice Opening Hours
The practice is open Monday to Friday excluding bank holidays. Our opening hours are:

Monday 07:30am to 6:30pm
Tuesday  07:30am to 6:30pm
Wednesday 07:30am to 6:30pm
Thursday  07:30am to 6:30pm
Friday  07:30am to 6:30pm
Saturday  CLOSED
Sunday  CLOSED

 

2025/26 UK Public Holiday CLOSURES
Upcoming bank holidays in England and Wales 

Fri 18th April Good Friday
Mon 21st April Easter Monday
Mon 5th May Early May Bank Holiday 
Mon 26th May Spring Bank Holiday 
Mon 25th August Summer Bank Holiday
Thur 25th December Christmas Day 
Fri 26th December Boxing Day
Thur 1st Jan 26' New Year's Day

 

Telephone Opening Hours 
We have a number of options available on our switchboard;

Appointments
Option 1
8:00am to 12:15pm
2:00pm to 6:30pm
Prescription Team
Option 2
10:00am to 12:15pm
Secretaries
Option 3
11:00am to 12:15pm
2:00pm to 4:00pm
Test Results
Option 4
2:00pm to 4:00pm
Winter Vaccine Appointments ONLY
Option 5 (seasonal)
2:00pm to 5:30pm

 

 

Protected Learning Time (PLT) 
The practice closes one afternoon a month (with the exception of August and December) for training days (PLT). During this time the practice staff undertake refresher training courses including fire training and basic life support whereby their certificates must be updated yearly. Some PLT days are often off site where staff are permitted to attend seminars at local Bucks GPLG, Fedbucks and BBO LMC organised events. 

The scheduled PT dated for 2025/26 are;

January Tue 14th Jan
February Thur 13th Feb
March Wed 12th Mar
April Thur 24th Apr
May Thur 15th May
June Wed 11th Jun
July Tue 15th Jul
August NONE
September Thur 18th Sep
October  Wed 15th Oct
November Tue 18th Nov
December NONE
January 26' Thur 15th Jan
February 26' Wed 11th Feb
March 26' Tue 17th Mar

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