Prescriptions

If you are on regular medication and require a prescription, you can request your medication in the following ways:-

  • Online via the NHS App or Patient Access - Click HERE for digital support on how to request repeat medications
  • Post – you will need to supply a stamped addressed envelope. Please write clearly your name/Address/preferred pharmacy for collection and the items you require; a contact number is also useful. Our post box can be found at the entrance opposite the pharmacy, if you wish to deliver your request by hand.

We do not take prescription requests over the telephone or by email.
The practice would like to encourage patients where possible to use the NHS App or Ask First to order prescriptions. You can follow our digital assistant who will walkthrough step-by-step guide to either get you set up online or show you how to order a repeat prescription using the NHS app.

*Click here to launch digital assistant*

Please allow 3 - 5 working days, excluding weekends and Bank Holidays for your request to be processed. Please note we do not notify patients once your request has been completed due to the volume of prescription requests we receive. 

As a practice we are moving towards electronic prescribing, we will therefore ask you to nominate a preferred pharmacy that you wish to collect your prescription(s) from.  This means once you have made your request with the practice you can go to the pharmacy to collect your medication(s) without visiting the practice first.  The 3 - 5 working day processing still applies.

TROUBLE FREE COLLECTION OF YOUR PRESCRIPTION. 

Many community pharmacies are offering a new text system to notify patients that their prescriptions are ready to collect.  You will need to provide the pharmacy with your mobile number to enable this service. 

 This service can help with:- 

  • Reducing multiple visits to the pharmacy
  • Reduce the need for patients to call the pharmacy to check if their medication is ready
  • Free up their phone lines so patients and customer can reach us easily for other health related matters

 Ask at the pharmacy you regularly use if they offer this service and sign up now if you are able!

Find your local pharmacy here

Pharmacy First

The Pharmacy First scheme was launched by the UK Government and NHS England on 31 January 2024 to give patients quick and accessible care and to ease pressure on GP services.

Patients can now get treatment for seven common conditions directly from their local pharmacy, without the need for a GP appointment or prescription.

The 7 common symptoms Pharmacy First can treat;
  • Sinusitis
  • Sore throat 
  • Earache
  • Infected insect bite 
  • Impetigo 
  • Shingles 
  • Uncomplicated urinary tract infections in women 
You can get treatment for these conditions by booking online, or walking into a participating pharmacy. GP surgeries, NHS 111 and providers of emergency care will also be able to direct patients to pharmacies, that offer the service, if contacted.

You can read more about this service here.

Prescriptions for Paracetamol and Inhalers

We are getting a lot of requests for paracetamol on prescription. Please be advised that we do not routinely prescribe paracetamol.

We have also been experiencing a high number of inhaler requests. As per local guidelines, we will not routinely issue any inhalers for patients who have not used them for over 12 months. You will require a telephone assessment with the Respiratory nurse to enable us to safely prescribe for you.

Thanks you for your cooperation in this matter.

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