Contact Us and Practice Information
Poplar Grove Practice
Meadow Way
Aylesbury
HP20 1XB
01296 468580
poplar.grove@nhs.net
general enquiries
(allow 2 working days for a response)
admin.poplargrove@nhs.net
registrations and online access support
(allow 5 working days for acknowledgement)
feedback.poplargrove@nhs.net
feedback, compliments & complaints
(allow 5 working days for acknowledgement)
Please note we do not accept email requests for appointments or prescriptions.
Practice Opening Hours
The practice is open Monday to Friday excluding bank holidays. Our opening hours are:
Monday | 0730 - 1830 |
Tuesday | 0730 - 1830 |
Wednesday | 0730 - 1830 |
Thursday | 0730 - 1830 |
Friday | 0730 - 1830 |
Saturday | CLOSED |
Sunday | CLOSED |
2024 UK Public Holiday CLOSURES
Upcoming bank holidays in England and Wales
Fri 29th March | Good Friday |
Mon 1st April | Easter Monday |
Mon 6th May | Early May Bank Holiday |
Mon 27th May | Spinrg Bank Holiday |
Mon 26th August | Summer Bank Holiday |
Wed 25th December | Christmas Day |
Thur 26th December | Boxing Day |
Telephone Opening Hours
We have a number of options available on our switchboard;
Appointments Option 1 |
0800 - 1215 1400 - 1830 |
Prescription Team Option 2 |
1000 - 1215 |
Secretaries Option 3 |
1100 - 1215 1400 - 1600 |
Test Results Option 4 |
1400 - 1630 |
Flu/COVID Booking Option 6 (seasonal) |
1400 - 1630 |
Protected Learning Time (PLT)
The practice closes one afternoon a month (with the exception of August and December) for training days (PLT). During this time the practice staff undertake refresher training courses including fire training and basic life support whereby their certificates must be updated yearly. Some PLT days are often off site where staff are permitted to attend seminars at local Bucks GPLG, Fedbucks and BBO LMC organised events.
The scheduled PT dated for 2024/25 are;
January | Wed 17th Jan |
February | Wed 7th Feb |
March | Wed 13th Mar |
April | Wed 17th Apr |
May | Tue 14th May |
June | Wed 5th Jun |
July | Wed 10th Jul |
August | NONE |
September | Thur 19th Sep |
October | Thur 17th Oct |
November | Wed 13th Nov |
December | NONE |
January 24' | Tue 14th Jan |
February 24' | Thur 13th Feb |
March 24' | Wed 12th Mar |